Challenge the way you create, deliver and assure communication services. Now.
The future is IP
The transformation from classical telecom solutions and networks to IP based applications and services evolves at an ever-increasing pace. An entirely IT based telecom environment is only a matter of years.
The customer rules
That revolution causes massive customer mobility and independence. The customer is literally no longer bound, let alone connected to one provider. He takes control and uses the existing IP infrastructure at its own discretion. Feeling totally free.
Rivals in the field
Telecom operators are no longer the sole providers of communication services. New service providers such as Skype, Google or even hosting providers enrich their platform with integrated telecom services. Reducing your network to a commodity.
The quest for added value and differentiation
Therefore the future of telecommunications is up to those providers that are able to provide their customers with relevant customised services at an attractive price. Cross-platform and multiple applications.
The complexity of segmentation
An SME has different telecom requirements than a multinational. And a SoHo has other communication needs than a public service. Today that diversity is captured by a multitude of solutions, systems and services. All with different architectures, operating models and features.
Operator or integrator?
An infrastructure with a wide range of solutions requires an incalculable amount of expensive certified engineering time. There is a real risk that operators become integrators.
The cost to deliver, maintain and assure the service of all these solutions is massive. That cost can only be passed on to a customer that is bound hand and foot to his provider. But as that type of customer doesn’t exist anymore, you have no other choice than to challenge the way you offer unified communication services.