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Escaux is growing and constantly looking for passionate ICTers !

You want to join our team ?

Looking for a new challenge and to join a successful and growing company with fascinating solutions ?

Check our job openings below and join our team to help us further modelize a new world of smart communication tools !

 

Escaux is currently looking to fill the following position :

Interested in any of these positions ? Send your application to .

What's in it for you ?

• The opportunity to develop your competencies and evolve into related functions.
• A competitive salary package

  • Possibilities for training and professional development
  • A fun and welcoming team

Open positions

Service Engineer NL or FR

Your responsibilities
As a full-time employee at Escaux, you will be part of our Service team and responsible for the first level support of our unified communication tools. You will report to the Service team leader on a day to day basis.

  • You will ensure the follow-up of new incident tickets and resolve customer incidents with help of second level, as needed.
  • You amend customer configurations upon customer request.
  • You document customer solutions and Escaux products.
  • You are part of the service delivery process, including the RMA process.
  • You will learn how to provide services to customers in an ITIL environment.

Your profile

  • You are an passionate ICTer with at least a bachelor degree in information technology.
  • You are used to work in a Linux environment and have a general interest in Open Source software.
  • Knowledge of open standards like SIP and related technology is a plus.
  • You have a first experience in a similar position and are eager to learn from senior colleagues.
  • You are fluent in speaking and writing of two of the following languages : French, Dutch and English.
  • You are a problem solver and focus on making a customer happy.
  • You are curious, proactive and have a structured approach to managing tasks.
  • You are eager to have an experience in a young fast growing company

Interested in this position ? Send your application to .