True to its promise to offer communication solutions based on open standards, ESCAUX further extends its range of supported phones for the net.Console operator solution. The Polycom Soundpoint IP 650 is now fully supported and cooperates both in standard and in redundant active-active mode.
The Polycom Soundpoint IP 650 phone is a high-end reception phone with an exceptional sound quality. It offers six concurrent lines and a graphical display for a clear overview of information. The phone can be expanded with modules for fast access to your contacts.
net.Console is an application designed to handle a high volume of incoming calls and is typically used by receptionists or call center agents. It integrates a unified directory in an easy to use telephony control solution; allowing single-button access to most functionality. net.Console can accommodate environments with one or more operators, handling one or multiple-companies.