Installation procedure
- Add resources on the SMP: 1 resource per line (might already be populated)
- On the ATA two cables have to be plugged:
- phone/fax RJ11 cable in 'PHONE1' (&PHONE2) port.
- RJ45 cable in 'INTERNET' port (the BLUE one).
- same RJ45 cable in your switch.
- The 'Ethernet' connexion should never be used.
- Plug the power cable in the ATA
Wait for about 60 seconds (until the two first LED stay lit - second one could blink).
- Unplug/replug the power cable in the ATA
Wait until at least the tree first LED stay lit
The majority of devices supported by Escaux are auto-provisioned in a single reboot cycle. The Cisco ATA devices are a bit different:
- The first boot allows the device to get its profile file (i.e. spa2102.cfg), with a link to the necessary configuration files.
- The second boot allows the device to get its actual configuration file (i.e. spa2102-000e081c9bf0.cfg) which contains the necessary configuration data.
FAQ
Problem |
Solution |
No dial tone third LED never switched on |
Phone unplugged and/or device seems to be unregistered. Did you apply SMP changes? |
Power LED blinking |
Check IP address (can be done by phone, check the "installation & compliance guide") |
Calling another phone works, but receiving calls doesn't work |
Did you correctly define callflows & did you apply SMP changes? |
Factory reset
- Pick up the phone connected to line 1, enter the following sequence: ****73738# then confirm by pressing 1
Check IP address
- Pick up the phone connected to line 1, enter the following sequence: ****110