Administrator Guide: Bria 3 Support

Introduction

Counterpath Bria 3, which we will refer to in this guide as the 'client', is a MS Windows compatible software client which allows you to make and receive calls using an Escaux UCS solution. In order to install and configure it, please follow these steps.

SMP

The client must be configured on the SMP. Please refer to the SMP Application Administration guide to learn how to add a client to the system.

Client

Download of the client software

Counterpath Bria 3 can be downloaded from http://www.counterpath.com after logging in to your account. Please contact Escaux if you can't login.

Installation of the client software

The first screen after starting the installer will allow you to select the installer language.

When you've made your choice, click on 'OK'.

Click on 'Next'.

Click on 'I accept the terms...' followed by 'Next'.

Click on 'Next'.

Click on 'Install'.

Wait a moment.

The installation has been completed successfully.

Configuration of the client software

The first time the client software is started, the following screen will appear.

Select 'No login required'. This is only the registration phase, the actual configuration will be done later.

When 'No login required' is selected, click on 'Continue'.

You will be asked for a license key. Please contact Escaux if you do not have a license key.

Enter your license key. The license key displayed in this screenshot is only an example and will not be accepted.

When the license key is accepted, the client software will start. Click on 'Account Settings'.

No account data is available yet, we'll fill in the necessary fields now.

• "Account name": Enter "UCS".
• "Allow this account for" , unselect "IM / Presence".
• "User ID" and "Authorization name" must both contain the resource name that has been configured in the SMP. Example: "SDX10005".
• "Domain": This field must contain the IP address of the SOP.
• "Password" must contain the password you chose for the resource name that you've entered earlier. Example: "1234".
• "Display name": Your first and lastname.

No other settings need to be modified.

If you should received this warning, click on 'Allow access'.

If you don't receive an error, the client software is ready to be used. If you do receive an error, make sure your account data is correct and that you have network connectivity to the SOP.

Check if you can call someone. In this example we're calling the voicemail extension at '8500'.

Success! The call is established and we hear the system asking our password. If the call isn't established, check the network connectivity to the SOP.

Finetuning

Sounds fine-tuning

Select the correct network connectivity :

Additional information

• Quick user guide : see DRD_Bria3Support_UserGuide
• Datasheets, release notes, configuration guides and much more can be found at http://www.counterpath.com