AddToConference

Description (v2.0.0)

Release notes

Action Parameters

• Pincode : The system will check the by the caller's inputted value with this parameter's value. When left empty, no pincode will be asked.
• Conference room : The conference room that will be used. If left empty, the first conference room of the list will be used.
• Caller ID filter : When left empty, the system will allow entrance to anyone. If filled out, only a caller matching the specified Called ID filter will be granted access.
• Access level : The access level Administrator will grant administrator possibilities in the conference menu.
• Enable the conference menu : The conference menu can be activated when pressing the '*' key during the conference call. These options are available:
  • 1 - Mute/unmute
  • 2 - Lock/unlock conference (Only available for the Administrator access level)
  • 3 - Eject last user who joined the conference (Only available for the Administrator access level)
  • 4 - Decrease volume of the conference with each 4 you press - end with 8
  • 6 - Increase volume of conference with each 6 you press - end with 8
  • 7 - Decrease your volume - end with 8
  • 9 - Increase your volume - end with 8
• Play music on hold when solo : Background music will play for the first participant of the conference while waiting for other participants
• Announce the number of participants in the conference upon joining : Announce the amount of users in the conference upon joining the conference
• Announce the name of the participant when leaving or joining the conference : When entering a conference, a caller is required to record his/her name. This name will be played to the participants of the ongoing conference when the caller joins/leaves the conference.
• Record the conference: If you want to record this conference. If 'yes' is chosen, the conference will be recorded and the file named with the following pattern: "recorded-conference-<conference room>-<date-hour:min:second>.wav" (for example recorded-conference-1000-11022013-14:26:00.wav). The file will be stored in the same directory as the recorded call, and will be available through the File Manager.

Example of use

Standard conference room

A user wants to organize a voice conference with 3 external and 2 internal participants. In order to schedule the conference, a mail is sent to all participants indicating:

• the external conference bridge number
• the internal conference bridge number
• the conference bridge access code

External users dial the external number, Internal users dial the internal number. Both are prompted to enter the pincode before entering the conference room. Each time a participant enters the conference room, a beep is played to all other conference room participants.

Invite-only conference room

If we put a value in the Caller ID filter field, the conference room will become invite-only.

The standard conference room will allow anyone to enter as long as they know the pincode. The invite-only conference room is identical with the exception that it will only allow calls from a certain extension to pass through.

Example:

• Caller ID filter equals 134 (can be any extension)
• The person with extension 134 calls person X.
• Person X is transfered, by using an Attended Transfer, to the extension that will address the callflow using this action. The transfer will be confirmed.
• The person with extension 134 calls person Y.
• Person Y is transfered, by using an Attended Transfer, to the extension that will address the callflow using this action. The transfer will be confirmed.
• The person with extension 134 calls person Z.
• Person Z is transfered, by using an Attended Transfer, to the extension that will address the callflow using this action. The transfer will be confirmed.

Result: Person X, Y and Z will be in the conference room without having to enter a pincode. Nobody can enter the conference room except the person with extension 134 or callers that are (attended) transfered by him/her.