GetLastCdr

Description (v1.0.1)

INFO Get the last CDR info according to this criteria
INFO Come from [Caller number] number
INFO Done after [Start time window]
INFO and before [End time window]
INFO to this number [Called number]

Release notes

Show release notes
Version 1.0.1 - Early deployment
  • Improvement: Compatibility with Communication Server 3 (M7654)

Version 1.0.0 - Early deployment
  • Improvement: Compatibility with the Communication Server module

Version 0.0 - Early deployment
  • First release

Action parameters

The parameters are :
  • The caller number
  • The number called
  • The time window (begin and end) which will be considered

The action will set two parameters :
  • LastDevice : The device which answered the call
  • LastDate : The date and time when the call took place

Example of use

  • It can be used with the "preferred device" parameter in the queue, to be sure to always be in contact with your last agent in a queue.
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