Transfer

Description (v1.1.0)

This Action redirects a caller to another number

Number: [number]

Release notes

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Action parameters

• The number the call should be transferred to

Example of use

• This action is very similar to redirect, but instead of accepting the call and forwarding it, it will ask the other party to forward the call to the destination directly. This can be very useful if you forward a lot of calls externally. Instead of using 2 channels on your external trunk (one call in both directions), 0 channels will be consumed (the forward will be done on operator level)
• Attention:
  • Most operators do not support this
  • This is currently only supported on SIP
  • Your reporting might be incorrect because of this (the SOP doesn't know what happened to the call as the operator bridges it)