SetConnectedLine
Description (v1.0.0)
This action changes the presentation of the callee's number.
Change the callee's name presentation to: [Name]
Change the callee's number presentation to: [Number]
Set the presentation and screening indicator to: [Presentation and Screening]
Release notes
Version 1.0.0 - General deployment
- Feature: Initial version (M0002482)
- Dependency:
- Communication server >= 2.2.0
Action parameters
- Name: This optional field enables you to change the connected line name when the call passes through the action. When left empty, the connected line name will not be changed.
- Number: This optional field enables you to change the connected line number when the call passes through the action. When left empty, the connected line number will not be changed.
Examples of use
- Name:
- Result: The original connected line name will be kept
- Number:
- Result: The original connected line number will be kept
- Name: "Reception"
- Result: The connectede line name will be changed to "Reception". This is particularly useful if there is a cascade to other users or if you call a queue. In case of a queue called "Reception", while calling you will see "Reception" displayed on your phone and when a receptionist answers, you will see the name of the receptionist who answered. In case of cascade, the name displayed on your phone will be updated.
Known limitations
When this is used before an action which contains neither Ringing or Answer (like Voicemail or Wait+music), asterisk will not have an opportunity to send the connected line update.
The workaround is to add an explicit Answer action after
SetConnectedLine.
Some phones do not support connected line updates as part of Ringing messages, adding an Answer action can help for these too.