SendMail

Description (v1.2.0)

INFO This actions allows you to send an email from within a callflow
INFO To address: [email_to]
INFO From address: [email_from]
INFO Email Subject: [email_subject]
INFO Email Body: [email_body]

Release notes

Version 1.2.0 - Early deployment
  • Improvement: Possibility to send email to multiple recipients (M8620)

Version 1.1 - General deployment
  • Improvement: Compatibility with the Communication Server module

Version 1.00 - General deployment

More informations

  • Use only ASCII characters
  • All fields are mandatory, except Email body
  • You can make use of variables in any field. For example: if you want the callflow to send the e-mail to the e-mail address configured for the extension, use ${LastUserEmail}

How to send email to multiple recipients (minimum version 1.2.0) :

  • Use a comma separated list of email addresses
  • The comma have to be encoded before sending it to the action. You have two possibilities:
    1. manually separate the email addresses by
      %2C
    2. If the list comes from a profile parameter, use SetVar callflow action to encode your list with parameters like:
      • Varname: EmailList
      • Value: ${URIENCODE(${EmailList})}

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