Version 1.6.0 - Early deployment
- Feature: Added parsing of QUEUEACCOUNTCODE event from queue_log (M10885)
- Improvement: Menu buttons and queue selection combobox moved to the top of the interface in order to display big queue names (M9270)
- Bugfix: Fixed issue related to transfer time count as waiting time (M10541)
- Dependency:
- SOP Base module v1.4.1 or higher. Note that if you are using PUM, SOP Base should be 1.4.5 or higher
- SOP API module v2.33.7 or higher
- Application Management Server module v3.3.2 or higher
- Baseline = 1.x.x or baseline = 2.x.x
Version 1.5.2 - General deployment
- Bugfix: queue_log.pl is well executed when net.Supervisor is installed at the same time than Communication Server (M10085)
- Dependency:
- SOP Base module v1.4.1 or higher. Note that if you are using PUM, SOP Base should be 1.4.5 or higher
- SOP API module v2.33.7 or higher
- Application Management Server module v3.3.2 or higher
Version 1.5.1 - General deployment
- Bugfix: It was not possible clear the preferences from the application. (M8783)
- Feature: Added a landing page. (M8774)
- Dependency:
- SOP Base module v1.4.1 or higher. Note that if you are using PUM, SOP Base should be 1.4.5 or higher
- SOP API module v2.33.7 or higher
- Application Management Server module v3.3.2 or higher
Version 1.5.0 - General deployment
- Bugfix: Fix safetynet configuration file. (M0)
- Bugfix: net.Supervisor is now compatible with Web Server. (M0)
- Bugfix: net.Supervisor was displayig 'no data' until we change the "History to consider" (M8404)
- Bugfix: "History to consider" in case of a MAX value changes suddenly (M8408)
- Improvement: Improve reconnection mechanism (M5913)
- Improvement: Updated Jsch to version 0.1.50. (M0)
- Improvement: Code maintenance (M5376)
- Dependency:
- SOP Base module v1.4.1 or higher. Note that if you are using PUM, SOP Base should be 1.4.5 or higher
- SOP API module v2.33.7 or higher
- Application Management Server module v3.3.2 or higher
Version 1.4.7 - General deployment
- Bugfix: Support Java 7u45. This version of Java breaks JNLP compatibility. (M7484)
- Dependency:
- SOP Base module v1.4.1 or higher. Note that if you are using PUM, SOP Base should be 1.4.5 or higher
- SOP API module v2.33.7 or higher
- Application Management Server module v3.3.2 or higher
- Limitation: Installing Web Server breaks net.Supervisor.
Version 1.4.6 - General deployment
- Bugfix: Removed net.Supervisor involuntary dependency on net.Desktop.
- Bugfix: Uncaught exception handled
- Bugfix: Not all references to used libraries were present
- Bugfix: All agents currently in one of the queue are shown in agent tab when one agent is called (M5591)
- Bugfix: Tiles are flashing 0 / No data for empty queues (M5601)
- Bugfix: Some default values are set to unrealistic numbers (M5603)
- Dependency:
- SOP Base module v1.4.1 or higher. Note that if you are using PUM, SOP Base should be 1.4.5 or higher
- SOP API module v2.33.7 or higher
- Application Management Server module v3.3.2 or higher
Version 1.4.5 - Deprecated
- Bugfix: Removed net.Supervisor involuntary dependency on net.Desktop.
- Deprecated: Missing references in the jnlp file
- Dependency:
- SOP Base Module v1.4.1 or higher
- SOP API module v2.33.7 or higher
- Application Management Server v3.3.2 or higher
Version 1.4.4 - General deployment
- Bugfix: bad login events are not managed properly (M0005014)
- Bugfix: Data was not automatically updated (M0004472)
- Bugfix: No refresh of data in the Dashboard view (M0005028)
- Bugfix: Call history not correct -> lookup behaviour not intelligible for end-user (M0004999)
- Bugfix: Agents going from paused to free do not update the UI (M0004875)
- Bugfix: Bad/misleading default values (M0004878)
- Bugfix: Asterisk console is flooded with manager logged on/off messages (M0004996)
- Bugfix: Agent count is not updated automatically when starting with empty queues (M0005272)
- Bugfix: Agents are not marked as busy when they call certain numbers (M0005273)
- Bugfix: Since beginning of day not adjusting automatically when application left running over several days (M0000707)
- Bugfix: Fetching an history with +/- 30 calls locks netSupervisor (M0005275)
- Bugfix: History fetching (M0005274)
- Bugfix: remove net.Supervisor accumulator logic from oswrapper (M0005062)
- Bugfix: The 'New window' button is not displayed under OSX (M0005053)
- Bugfix: Fix exception trying to parse an empty string to an int when reading properties (M0)
- Improvement: Connection handling has been improved. (M5178)
- Improvement: Moved queue logging daemon from API module to net.Supervisor module. (M0004845)
- Improvement: Add keep-alive to attribute event bus connection (M0005037)
- Improvement: Login screen of net.Supervisor did not give feedback to the user after pressing the login button (M0)
- Dependency:
- SOP Base Module v1.4.1 or higher
- SOP API module v2.33.7 or higher
- Application Management Server v3.3.2 or higher
Version 1.4.2 - Deprecated
- Feature: Agent tab is updated automatically when a phone changes state (M0003820)
- Bugfix: Permit authentication of a user that doesn't have an extension (M0001584)
- Bugfix: net.Supervisor is incompatible with baseline 2 (M0004341)
- Deprecated: A high volume of calls over a long period of time can cause stability issues when a history is selected upon starting the net.Supervisor.
- Dependency:
- SOP Base Module v1.2.0 or higher
- SOP API module v2.33.0 or higher
Version 1.4.1 - Deprecated
- Bugfix: Fixed dependencies issues (M0004654)
- Deprecated: A high volume of calls over a long period of time can cause stability issues when a history is selected upon starting the net.Supervisor.
- Dependency:
Version 1.4.0 - Deprecated
- Feature: added support for Baseline 2.0 (M0003548)
- Feature: Be able to configure net.Supervisor per project (M0004228)
- Improvement: Make the main net.Supervisor dashboard area resizable (M0004331)
- Bugfix: missing packages now included in the installation files
- Deprecated: A high volume of calls over a long period of time can cause stability issues when a history is selected upon starting the net.Supervisor.
Version 1.3.2 - Deprecated
- Bugfix: cell stays red after alarm condition is gone. (M0003759)
- Deprecated: A high volume of calls over a long period of time can cause stability issues when a history is selected upon starting the net.Supervisor.
Version 1.3.1 - Deprecated
- Bugfix: 100% cpu usage.
- Bugfix: update agent counter can display wrong value in some cases.
- Deprecated: A high volume of calls over a long period of time can cause stability issues when a history is selected upon starting the net.Supervisor.
Version 1.3.0 - Deprecated
- Bugfix: Fix New Window button.
- Improvement: New native operating system's look and feel.
- Deprecated: A high volume of calls over a long period of time can cause stability issues when a history is selected upon starting the net.Supervisor.
Version 1.2.0 - Deprecated
- Feature: New version which fixes installation conflicts with netDesktop/netConsole and certain api versions
- Deprecated: A high volume of calls over a long period of time can cause stability issues when a history is selected upon starting the net.Supervisor.
Version 1.1.0 - Deprecated
- Fix some installation issues
- not compatible with api >2.19, use v1.2+ instead
Version 1.0.0 - Deprecated
* First public version
* Known limitation: calls which time out and are not requeued can take up to 1 minute before being counted