ReportSLA (RWS2)

Report configuration parameters provided by SMP 5.3+

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Resource configuration parameters

Start time, End time

The timeframe for which to report. Time can be specified like e.g. "2007-03-28 13:00:00". However, it is often more practical to use relative times. Suppose you want every month a report of the last month's records. Using absolute times, you'd have to change the start and end time each month when you want to retreive the report.

Relative times can be specified in a specific english-like way. E.g. "last Monday" is a correct relative time specification. The format is known as "strtotime" and is for instance documented here. The strtotime format can be combined with placeholders for the current time (e.g. %m means the current month), see strftime.

To help you write relative times, a dropdown containing some often used values is available. You can use these values as such or adapt them to your needs.

Format

The SLA report is available in two file formats (HTML and CSV). Use HTML for displaying online and CSV to export the data for further processing in a spreadsheet application.

Status Map

Two comma-separated list of Nagios statuses (0,1,2,3) with a | (pipe) character in between. First list is considered UP for the report, second list is DOWN. Default value is: 0|1,2,3

Probes

List of probes to include in the report, use CSV format as follow:

SOPKey,Probe Instance Name,Description,Minimum level,Scheduled downtime,Group ID

  • SOPKey: The SOP on which the probe is defined.
  • Probe Instance Name: The logical name of the probe instance, can be found by running probe list on the SOP.
  • Description: Free text field to add a description for the probe in the report.
  • Minimum level: must be 1 for individual probes.
  • Scheduled downtime: Time in seconds deducted from total downtime.
  • Group ID (optional): If the probe has a Group ID, it will be included in a group, these are defined in the next field.

Probe groups

List of groups of probes to include in the report, use CSV format as follow:

Group ID,Description,Minimum level,Scheduled downtime

  • Group ID: An integer identifier for the group.
  • Description: Free text field to add a description for the group in the report.
  • Minimum level: Number of probes of the group that have to be simultaneously UP for the group to be considered UP.
  • Scheduled downtime: Time in seconds deducted from total downtime.

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