Aastra6739i (SDR3)


This resource allows an administrator to configure an Aastra 6739i IP Phone.

Release notes

Version 1.10.0 - Early deployment
  • Feature: Configurable voicemail service extension. (M7747)
  • Bugfix: Old configuration were not correclty deleted after an apply changes (M8764)
  • Dependency:
    • Aastra phone support module v2.2.4+

Resource configuration interface

GUI unavailable.

Resource configuration parameters

  • Programmable keys: Define the behavior of the programmable key. The possible behaviors are:
    • Default: The behavior as defined in the factory settings
    • Speed dial: Speed dial to the number indicated in the 'value' field
    • Speed dial and BLF: Speed dial with busy lamp indication of the extension indicated in the 'value' field
    • Transfer: Enable to do an attended transfer
    • Local directory: Access to the directory locally stored in the phone
    • Callers list: Access the list of all received calls
    • XML Application: Enable to access an XML application for which the HTTP url must be filled in in the 'value' field. If the value is set to /aastra/Dir.php, the application will access the corporate directory.
    • Services: Access the predefined services
  • Application URL:
    • Idle URL: URL being pushed
    • Auto append extension: If you want to append the extension of the phone to the pushed url, put this flag to yes.
    • Idle URL Refresh (sec): polling interval
  • Dialplan: String compatible with the digit map feature of MGCP (cfr RFC3435) which indicate when auto-dial should be triggered
  • SIP server feature:
    • SIP reinvite: Indicate if SIP reinvite should be enabled, disabled or should not overwrite the global SIP reinvite setting
    • Qualify SIP devices registration: In order to monitor the SIP device availability, the Telephony server can send SIP OPTIONS messages (every 60s). If the device does not respond within the defined delay, it will be considered as off-line. Possible values are:
      • Default: Keep the default setting defined in the Telephony server module (for example Asterisk 1.2.x)
      • No: Disable Qualify SIP registration for this device
      • Yes: Enable Qualify SIP registration for this device, with a default timeout value of 2000ms
      • Suggested number: Enable Qualify SIP registration for this device, with the chosen timeout value (expressed in milliseconds).
    • Force specific codec: Indicates if the codec below should be used or if the global codec list should be used
    • First codec: Preferred codec to use during call setup
    • Second codec: First fallback codec to be used during a call setup
    • Third codec: Second fallback codec to be used during a call setup
    • Registration refresh period: period after which the phone must refresh its SIP registration
  • Advanced options
    • Language: The language to be activated on the phone UI
    • Automatic Off-Hook Call Placement: Automatic call on off-hook event
    • Callist-received: Enable or Disable the access to the caller list
    • Callist-missed: Enable or disable the missed call indication
    • Date format: Specify the date format to be used to display the date on the phone screen
    • Hour format: Specify if the 12h time format or the 24h time format should be used
    • Time zone: Specify the time zone to be used to display the time on the phone screen. The daylight saving is automatic.
  • Switch configuration:
    • Enable VLAN: Enables or disables VLAN tagging on the phone
    • Voice VLAN id (802.1q: 1 -> 4094): VLAN id to be indicated in the voice traffic
    • Data VLAN id (802.1q: 1 -> 4095): VLAN id to be indicated in the data traffic coming for the PC port of the embedded switch
    • Diffserv setting for Voice Media (RTP): Priority to be used to route the RTP traffic inside the network
    • Diffserv setting for Voice Signaling (SIP): Priority to be used to route the signaling traffic inside the network

Conditional Idle


Conditional Idle is a service that can be polled or pushed to the supported phones to display the status for that particular extension.

It also allows you to display a certain variable under certain conditions. For example: you can use this service, to check if you are in forward mode, and if so, display the forward number.

Aastra Phones

DONE Navigate to:  Resources > IP Phone > Select your Aastra phone > Edit

For Aastra Phones, add the following url to your idle url, and set append extension to true.


  • Where if contains the parameter to be compared.
  • Where equals contains the value to compare the parameter to.
  • Where thenshow contains the value to display if the compared values are equal.
  • Where withlabel contains the value to prefix the display if the compared values are equal

Queue status

As of Aastra Phone Support 2.0.1, we allow to show if the extension is logged into a queue. You can use up to 3 queues. You will need SOP Base 1.4.6 installed.

To set up the queues to monitor you have to set the following parameters in the URL:
  • q1v is the first queue to monitor.
  • q2v is the second queue to monitor.
  • q3v is the third queue to monitor.

If you are not logged into any queue, no indicator will be displayed. Some devices don't have enough space to display the queues if your status and your extension fill up the whole screen. Queue names are fetched from the profile parameters, you cannot set the name directly. You will have to indicate a var number, as explained below.

  • Aastra: aastra/ConditionalIdle.php?if=var_1&equals=abc&thenshow=var_2&q1v=var_6&q3v=var_5&q2v=var_1&ext=101

Acessing Profile Parameters

Possible values for if, thenshow, q1v, q2v and q3v are var_1 to var_42, they match the parameter order defined in your profile

DONE Navigate to: Communication Flow Studio > Profile

Parameter XY matches var_XY

This service is supported up to 50 phones.


  • When both the corporate directory and the Application URL are defined, if the user changes his status or his queues statuses, he will be kicked out of his corporate directory until the changes appears on the phone. After the change has appeared, the corporate directory can be used like usual.
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