Aastra Virtual Phone (SVE3)
Description
Release notes
Version 1.7.0 - Early deployment
- Improvement: Label field for each programmable Keys (M10290)
- Dependency:
- Aastra Phone Support module 1.0+
- PUM module
Version 1.6.0 - General deployment
- Bugfix: phone was exiting corporate directory when using the corporate directory and the Idle URL together. (M6087)
- Bugfix: It was not possible to change the date format displayed on the phone. (M5911)
- Bugfix: Choosing default behaviour for the programmable keys caused no action being set at all. (M5747)
- Improvement: Set the default timezone to BE-Brussels.
- Dependency:
- Aastra Phone Support module 1.0+
- PUM module
Version 1.05 - General deployment
- Features: Allow to set language defined in user configuration (M0004955)
- Feature: Added support for Connected Line Update (M5654)
- Dependency:
- Aastra Phone Support module 1.0+
- PUM module
Version 1.04 - General deployment
- Feature: Support for polling url. (M0005077)
- Dependency:
- Aastra Phone Support module 1.0+
- PUM module
Version 1.03 - General deployment
- Improvement: Added configurable button 7 and 8
- Dependency:
- Aastra Phone Support module 1.0+
- PUM module
Version 1.02 - General deployment
- Feature: Initial release
- Dependency:
- Aastra Phone Support module 1.0+
- PUM module
Resource configuration interface
Resource configuration parameters
- Programmable keys: Define the behavior of the programmable key. The possible behaviors are:
- Default: The behavior as defined in the factory settings
- Speed dial: Speed dial to the number indicated in the 'value' field
- Speed dial and BLF: Speed dial with busy lamp indication of the extension indicated in the 'value' field
- Transfer: Enable to do an attended transfer
- Local directory: Access to the directory locally stored in the phone
- Callers list: Access the list of all received calls
- XML Application: Enable to access an XML application for which the HTTP url must be filled in in the 'value' field. If the value is set to /aastra/Dir.php, the application will access the corporate directory.
- Services: Access the predefined services
- Dialplan: String compatible with the digit map feature of MGCP (cfr RFC3435) which indicate when auto-dial should be triggered
- Application URL:
- Idle URL: URL being pushed
- Auto append extension: If you want to append the extension of the phone to the pushed url, put this flag to yes.
- Idle URL Refresh (sec): polling interval
- Advanced options:
- Language: The language to be activated on the phone UI
- Automatic Off-Hook Call Placement: Automatic call on off-hook event
- Callist-received: Enable or Disable the access to the caller list
- Callist-missed: Enable or disable the missed call indication
- Date format: Specify the date format to be used to display the date on the phone screen
- Hour format: Specify if the 12h time format or the 24h time format should be used
- Time zone: Specify the time zone to be used to display the time on the phone screen. The daylight saving is automatic.
Conditional Idle
Introduction
Conditional Idle is a service that can be polled or pushed to the supported phones to display the status for that particular extension.
It also allows you to display a certain variable under certain conditions. For example: you can use this service, to check if you are in forward mode, and if so, display the forward number.
Polycom Phones
Navigate to: Resources > IP Phone > Select your Polycom phone > Edit
For Polycom Phones, add the following url to your idle url, and set append extension to true.
polycom/ConditionalIdle.php?if=var_1&equals=yes&thenshow=var_4&withlabel=Forward:
Aastra Phones
Navigate to: Resources > IP Phone > Select your Aastra phone > Edit
For Aastra Phones, add the following url to your idle url, and set append extension to true.
aastra/ConditionalIdle.php?if=var_1&equals=yes&thenshow=var_4&withlabel=Forward:
- Where if contains the parameter to be compared.
- Where equals contains the value to compare the parameter to.
- Where thenshow contains the value to display if the compared values are equal.
- Where withlabel contains the value to prefix the display if the compared values are equal
Queue status
As of Aastra Phone Support 2.0.1 and Polycom Phone Support 4.3.4, we allow to show if the extension is logged into a queue. You can use up to 3 queues. You will need SOP Base 1.4.6 installed.
To set up the queues to monitor you have to set the following parameters in the URL:
-
q1v
is the first queue to monitor.
-
q2v
is the second queue to monitor.
-
q3v
is the third queue to monitor.
If you are not logged into any queue, no indicator will be displayed.
Some devices don't have enough space to display the queues if your status and your extension fill up the whole screen.
Queue names are fetched from the profile parameters, you cannot set the name directly. You will have to indicate a var number, as explained below.
Example
- Polycom:
polycom/ConditionalIdle.php?if=var_1&equals=abc&thenshow=var_2&q1v=var_6&q3v=var_5&q2v=var_1&ext=101
- Aastra:
aastra/ConditionalIdle.php?if=var_1&equals=abc&thenshow=var_2&q1v=var_6&q3v=var_5&q2v=var_1&ext=101
Acessing Profile Parameters
Possible values for if, thenshow, q1v, q2v and q3v are var_1 to var_42, they match the parameter order defined in your profile
Navigate to: Communication Flow Studio > Profile
Parameter 1 matches |
var_1 |
Parameter 2 matches |
var_2 |
Parameter 3 matches |
var_3 |
Parameter 4 matches |
var_4 |
Parameter 5 matches |
var_5 |
Parameter 6 matches |
var_6 |
Parameter 7 matches |
var_7 |
Parameter 8 matches |
var_8 |
Parameter 9 matches |
var_9 |
Parameter 10 matches |
var_10 |
Parameter 11 matches |
var_11 |
Parameter 12 matches |
var_12 |
Parameter 13 matches |
var_13 |
Parameter 14 matches |
var_14 |
Parameter 15 matches |
var_15 |
Parameter 16 matches |
var_16 |
Parameter 17 matches |
var_17 |
Parameter 18 matches |
var_18 |
Parameter 19 matches |
var_19 |
Parameter 20 matches |
var_20 |
Parameter 21 matches |
var_21 |
Parameter 22 matches |
var_22 |
Parameter 23 matches |
var_23 |
Parameter 24 matches |
var_24 |
Parameter 25 matches |
var_25 |
Parameter 26 matches |
var_26 |
Parameter 27 matches |
var_27 |
Parameter 28 matches |
var_28 |
Parameter 29 matches |
var_29 |
Parameter 30 matches |
var_30 |
Parameter 31 matches |
var_31 |
Parameter 32 matches |
var_32 |
Parameter 33 matches |
var_33 |
Parameter 34 matches |
var_34 |
Parameter 35 matches |
var_35 |
Parameter 36 matches |
var_36 |
Parameter 37 matches |
var_37 |
Parameter 38 matches |
var_38 |
Parameter 39 matches |
var_39 |
Parameter 40 matches |
var_40 |
Parameter 41 matches |
var_41 |
Parameter 42 matches |
var_42 |
This service is supported up to 50 phones.
Associated application notes
Personal User Mobility
Tests
This resource has been tested against the tests listed in the Personal User Mobility Application Note.
Known Limitations
If an option is defined in this resource, the same option must be set to a default value in the physical phone resource (SDR). Otherwise, the option might not be taken into account after an Apply Changes.
For languages, the default value in the SDR can be anything except 'global' and 'default'.
When nobody is logged in, the value you define in the SDR resouce will be the one that is used. When someone logs in, the value of the SDR will be overwritten by the one defined in this resource.
When both the corporate directory and the Application URL are defined, if the user changes his status or his queues statuses, he will be kicked out of his corporate directory when the changes appears on the phone. After the change has appeared, the corporate directory can be used like usual.