net.Desktop X350 (WCE4)

Description

Release notes

Version 1.1 - General deployment
  • Feature: Caller ID customization (M0004281)
  • Feature: Pickup timeout can be defined in resource (M0003193)
  • Dependency:
    • net.Desktop Module v2.24+

Version 1.0 - General deployment
  • Feature: includes all X300 features plus chat. (M0004503)
  • Dependency:
    • net.Desktop Module v2.24+

Resource configuration interface

GUI unavailable.

Resource configuration parameters

  • Description: it can be usefull to insert there the email address of the user account associated to this net.Desktop account
  • Popup Escaux UCS contact on incoming call: if set to yes, the net.Desktop will perform a reverse lookup in the Escaux UCS contacts database and display the caller's number and name automatically on each new incoming call
  • Application tabs: this allows the administrator to define default web pages to be visible to the users (for example the corporate intranet). Use a URL format, beginning with http:// or https://.
  • Short name configuration: you can configure how the search engine should interpret your search requests (ALERT! currently not implemented)
    • first name prefix length : please enter the number of letters that will be interpreted as being part of the first name
    • last name prefix length : please enter the number of letters that will be interpreted as being part of the last name
    • separator : define the separator character between the first and last name prefix
    • Example : if you want to search Mickey Mouse by entering "mic mo", please use the following parameters :
      • Short name: first name prefix length : 3
      • Short name: last name prefix length : 2
      • Short name: separator : single space
  • Dial Parameters - Prefixes:
    • Pabx: enter the prefix to make a national call (usually 0)
    • International : enter the prefix to make an international call (usually 00)
    • Country code : the country code (32 = Belgium, 33 = France, ...)
    • National: enter the prefix used to dial a number in the same country as you are dialing (e.g. 0 = Belgium, N/A = Luxembourg).

For example, to dial a number in Luxembourg from Belgium we would use 0 00 352 4xxxx. A full international number is the pabx prefix (0) + international prefix (00) + country code (352) + area code + phone number. Dialing the same number from Luxembourg, the number would be 0 4xxxx. Which is composed of the pabx prefix (0) + national prefix (N/A) + area code + phone number.

Note: In order to parse well any phone number write it, always, like this (specially those coming from Outlook data source): "+countrycode areacode phonenumber", special characters are permitted but always add a '+' sign preceding the country code (e.g. +32 2xxxxxxx is the same as +322xxxxxxx and +32 2xxx-xxxx, +352 4xx xx is the same as +3524xx.xx and +352/4xx-xx).

Avoid adding the national prefix in your phone number (e.g. +44(0)20 xxxx xxxx will be wrong parsed, +44 20 xxxx xxxx is correct).

  • Data Sources
    • Outlook: if set to 'yes' the net.Desktop directory will also search for contacts in your local Microsoft Outlook Contacts.
    • Popup Outlook contact on incoming call: if set to yes, the net.Desktop will perform a reverse lookup in the user's Outlook contacts database and display the caller's number and name automatically on each new incoming call
    • Auto-sync on login: choose the synchronisation you want to have at start-up by selecting one of the following from the drop down menu: Yes, Ask, No
      • Select Yes to have a synchronisation after start-up.
      • Select Ask to have the synchronisation screen and be able to change the synchronisation settings
      • Select No if you do not want to synchronise after start-up

  • Keyboard presence: net.Desktop can be used to detect a user's keyboard presence
    • Away timer : a good default value is 300, this means other users wil see you as 'Away' after 300 seconds
    • Extended away timer : a good default value is 1800, this means other users wil see you as 'Extended Away' after 1800 seconds

  • Caller ID display (CN, CI, DN): The net.Desktop will use this string in order to customize the information displayed in popup notification/UCW title/media tab. Specific strings will be replaced by a variable content. If left blank, the default is CI [CN-DN]
    • DN will be replaced by the last known caller name.
    • CN will be replaced by the last known caller number.
    • CI will be replaced by the first name and last name as found in the contact database.
  • Pickup timeout: Time to wait in seconds until the popup for pickup appears.

  • Logging Configuration:
    • This parameter gives the possibility to modify the logging behaviour by overriding the Log4j configuration
    • Log4j configuration example:

log4j.appender.Roller=org.apache.log4j.RollingFileAppender
log4j.appender.Roller.File=${user.home}/.escaux/ndesktop/logs/nd.log
log4j.appender.Roller.Append=true
log4j.appender.Roller.MaxFileSize=10MB
log4j.appender.Roller.MaxBackupIndex=10
log4j.appender.Roller.layout=org.apache.log4j.PatternLayout
log4j.appender.Roller.layout.ConversionPattern=%d %-20.20c %-5p %m [%t]%n

log4j.rootLogger=DEBUG,Roller
log4j.logger.com.jcraft.jsch=DEBUG,Roller
log4j.logger.com.escaux=DEBUG,Roller
log4j.logger.api=DEBUG,Roller
log4j.logger.events=DEBUG,Roller
log4j.logger.KeyboardPresenceManager=DEBUG,Roller
     

Additional information

  • AppNoteNetDesktop
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