This resource allows you to define a net.Supervisor application allowing a call center supervisor to obtain real-time statistics on the system's call queues.
Version 1.1 - General deployment
Version 1.0 - General deployment
- Feature: Be able to configure net.Supervisor per project (M4228)
Resource configuration interface
Resource configuration parameters
- Queue configuration section
- Select the net.Supervisor queues: a multiple select dropdown with which the administrator can select the active queues to be monitored for further data collection by the application.