Module configuration parameters

  • Authentication Type
    • UserPassword : You will be prompted for a username and a password.
    • WinLogon : No prompt will be shown, net.Desktop will use the user's Microsoft Windows credentials to log in.

  • Authentication Domain: When using the WinLogon authentication type, this domain will be suffixed (with @) to the Windows username, before authenticating with the SOP.

  • Mode (available only for v 2.24+)
    • IMPORTANT To use the secure mode Web Server v 1.0 and SOP API 4.0.0 must be installed. WebServer mode must also use secure mode. All the net.Desktop clients must be updated to 2.24 before setting this parameter to secure.
    • Compatibility: Will use limited set of security features. This is the default value.
    • Secure: Will use an improved set of security features.

net.Desktop installation procedure

Procedure 1: Microsoft Windows Installer

For Microsoft Windows, this install procedure is the recommended installation procedure because it minimizes dependencies on external components and provides the end-user a familiar, well-known installation process. There are no other components which need to be installed to run Escaux net.Desktop.

After installing the net.Desktop module on the SOP, the system contains a net.Desktop installer which is preconfigured to connect to the SOP. That way no manual configuration is required. Note though that the binary MSI file containing this installer will be different for every SOP. If your SOP IP address is 10.0.0.1, get the installer by pointing a browser to the URL http://10.0.0.1/netDesktop/netDesktop.msi . Download the file and double click to open it.

The wizard will guide you through the installation process. By default, net.Desktop is installed in C:\Program Files\ESCAUX\net.Desktop.

Procedure 2: Webstart based installer

For MacOS X and Linux, and optionally also for Windows users, there is an installation procedure which uses Java Webstart. On Windows or Linux, prior to installing net.Desktop, make sure you have at least version 6 of the Java SE Runtime Environment installed. You can download the appropriate versions for your operating system at http://www.oracle.com/technetwork/java . If your SOP IP address is 10.0.0.1, after installing the Java runtime environment, open your browser and visit http://10.0.0.1/netDesktop/ . Click launch to download and install the application.

Limitation: Java version 7 is not supported yet.

Product versions

Feature X100 X300 X350 X500
Unified Directory
Company Contacts choice-no DONE DONE DONE
LDAP/Active Directory choice-no DONE DONE DONE
External data sources, CRM (optional) choice-no DONE DONE DONE
Call Control
Popup & notifications choice-no DONE DONE DONE
Click-to-dial using desk phone DONE DONE DONE DONE
Click-to-dial using soft phone DONE DONE DONE DONE
Click-to-dial using mobile phone choice-no DONE DONE DONE
Dial Shortcut* DONE DONE DONE DONE
Blind Transfer choice-no DONE DONE DONE
Attended Transfer choice-no DONE DONE DONE
Multi-party Conference (planned) choice-no DONE DONE DONE
Unified Messaging
Visual Voicemail choice-no DONE DONE DONE
Presence
Intentional Status DONE DONE DONE DONE
Phone Status choice-no DONE DONE DONE
Keyboard Status choice-no DONE DONE DONE
Notify when available choice-no DONE DONE DONE
Instant Messaging
Intra-company choice-no choice-no DONE DONE
SMS choice-no choice-no choice-no DONE
Fax
Outgoing fax client choice-no choice-no choice-no DONE
Multi-media communication
Video communication* choice-no choice-no choice-no DONE
History
Calls choice-no DONE DONE DONE
Recordings choice-no choice-no choice-no DONE
Misc
Web link choice-no DONE DONE DONE

* Not supported in Citrix, MacOS and Linux environment
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