IP Phone - Cisco 7942 - English

1.Using the phone

1.1 Call someone, Receive a call.

You want to... Then ... To end the call...
Call using the handset Compose the number and lift the handset hangup the handset
Call using the speakers Press the speaker button, compose the number and press dial Press on the Speaker button
Redial the last called number Press redial button Hangup or press the speaker button if you where using the speaker
Answer a call with the handset Lift up the handset
Answer a call using the speakers Press the Speaker button
Ajust the volume of the speaker or the handset Press on the buttons + and -

Note : The phone takes 3 seconds to establish a call. There is currently no way to avoid this if you want to be able to call international numbers.

1.2 Hold a call

You want to... Then ...
Put a call on hold Press the hold button
Resume a call on hold Press the Resume softkey
Select a call on hold or to resume Cycle through the calls using the arrow up/down buttons.

1.3 Transfer a call

You want to ... Then ...
Attended transfer Answer the call, press on Transfer (the other party will be put on hold). Compose the number where you want to transfer the call, then press dial. If the person accepts the transfer , press again on Transfer
Blind transfer Answer the call, press on Transfer (the other party will be put on hold). Compose the number where you want to transfer the call, then press dial, then immediately press Transfer.

1.4 Establish a conference call.

On a single line, 3 persons call participate in a standard conference call.

You want to ... Then ...
Start a conference call when you are already in a call Press on the more softkey, then the Confrn softkey, compose the number of the third person, then press dial.

1.5 Using your voicemail, showing call history.

You want to... Then ...
Know if you have a new voicemail Check if the red light is flashing on your handset.
Listen to your voicemail messages. Press on the messages button and follow the instructions.
Check call history Press on the Directory button
Call someone listed in the call history Select the number in the list using the up/down buttons, then press Dial

1.6 Fonctions DoNotDisturb

You want to... Then ...
Activate Do Not Disturb function Press on the DND softkey
Disable Do Not Disturb function Press on the DND softkey again

2. Factory Reset Procedure

2.1 From the Settings menu

  • Push on Settings key (below at the right side of the "?" key)
  • Go down in the menu until the Unlock Config item and push on Select
  • Enter the password : "ad" or "cisco" and push on Accept
  • Then, go up in the menu and select the Network Config item
  • Go down in this submenu and select Erase Configuration, then push on Yes and Save
  • ALERT! Do not power off the phone during its reboot ALERT!

2.2 At the boot time (depending of firmware version)

  • Unplug the powersupply (or the ethernet cable in the case of PoE)
  • Press the # (let it pressed) and plug the powersupply (or the ethernet cable in the case of PoE) until the following message appear the the screen "Reset key sequence detected"
  • Enter the following keys sequence : 0123456789*0#
  • The following prompt will appear "Save network cfg 1=yes 2=no" : say yes if there is no network problems else say no to do a complete factory reset

3.Known Issues

If the phone was previously installed on another SOP, you may have to make a factory reset of the phone in order to get the configuration from the new SOP.
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