Support procedure for Escaux customers:
- If urgent, call us on our support number: +32.2.788.7470
Support Windows :
| |
Timetable |
Applicable days |
| Office Hours Support Window |
CE(S)T, from 08:00 to 18:00 |
Monday till Friday, except official Belgian holidays |
| Extended Support Window |
CE(S)T, working hours from 07:30 to 21:00 |
Monday till Friday, except official Belgian holidays |
| |
CE(S)T, working hours from 09:00 to 18:00 |
Saturday, except official Belgian holidays |
| 24*7 Support Window |
24h/24 |
7d/7 |
If for any reason you need to escalate an incident to Escaux management, please call Escaux escalation number on +32 2 788 74 60.
