Description: 1/2 day net.Supervisor Training (excl travel)

Document description

• Escaux Code: XCR009
• Document type: Item description

Training contents

The following subjects will be covered during the training:

• Presentation of net.Supervisor
• Explanation of the parameters visualized on the interface
• Explanation of how to set thresholds on the parameters
• Explanation of how agents can login/logout in a queue
• Explanations of how to create report :
  • CDR report
  • Queue report
• Exercises (only if the customer's infrastructure allows it)

Related info

Topic:	Name:	Type of doc:
XCR006	1/2 day Basic Administration Training (excl travel)	Item description
XCR007	1/2 day net.Console Training (excl travel)	Item description
XCR008	1/2 day Train the Trainer (excl travel)	Item description
XCR009	1/2 day net.Supervisor Training (excl travel)	Item description
XCR010	2-day Advanced Administrator Training at Escaux 1 pers	Item description
XCR011	2-day Advanced Administrator Training at Escaux 3 pers	Item description
XCR015	1-day Application Integration Training at Escaux 1 pers	Item description
XCR018	1-day Application Integration Training at Escaux 3 pers	Item description

About Escaux UCS

Escaux has developed the Unified Communication Solution as a modular solution based on open standards. Escaux UCS offers companies an easy-to-use platform with high operational efficiency. This guarantees increased efficiency, both for the users as well as for the administrators. Because of the modularity, an Escaux UCS solution is typically cheaper than solutions based on an IP PBX, while retaining configuration-to-measure advantages over a Centrex solution. As a result, Escaux UCS offers very high value for money in a future-proof solution, while offering market beating performance. Its high configurability, even for international multi-site setups, means cost saving opportunities on any level in your company.

About Escaux

Founded in 2004, Escaux has become a worldwide reference in Unified Communications platforms for fixed line, mobile and military satellite operators. The Escaux Unified Communications Solutions are future proof and built on a modular technology with respect for open standards. The extremely powerful and patented Escaux technology enables operators, from within one Service Creation Environment, to address any possible market segment (SOHO, Small & Mid-Size Enterprises, Corporate) with any possible deployment architecture (on-site, hybrid cloud, pure cloud). Headquarters are based in Waver (Brussels), in the centre of Europe.