Description: 1-day Application Integration Training at Escaux 1 pers

Document description

• Escaux Code: XCR015
• Document type: Item description

Description

This item is exactly the same as XCR018, but for 1 persons.

Target audience

The application integration training for the Escaux Unified Communication Solution (UCS) is targeted at the administrators of the end solution who have already followed the administrator training. They will continue studying the solution's application programmers' interface (API) and other aspects of the solution that are oriented towards the integration of the solution in an ICT environment.

Goal of the training

This training gives an overview of all aspects of integrating the Escaux UCS solution into an existing ICT ecosphere. This includes the usage of existing databases, desktop integration for end users as well as integrating UCS based telephony and unified communications into other applications. After the training, the participant is able to independently program both his Escaux UCS solution as well as his existing ICT applications to interface with each other.

Contents of the training

In an interactive session, several topics will be handled both in theory as well as with sufficient examples to demonstrate all aspects of the subjects covered. The training starts with a continuation architectural aspects of the solution that are required for application integration.

Application integration features

The Escaux UCS solution has a number of predefined integration capabilities that can interface with several industry standard integration mechanisms. These features make integration with a large variety of solutions possible without any programming. For example, integration with your company's directory is made easy through the integration with LDAP databases and Microsoft Active Directory. This greatly simplifies your user management, as you can continue using the directory your company is already using and import it as your Escaux UCS user directory. This section covers the existing integration mechanisms and how you can use them to integrate with existing ICT solutions.

Application integration & solution API

To fully integrate the Escaux UCS solution into your ICT applications, Escaux offers a full API that allows any application to access any feature of the UCS solution. This allows you advanced telephony and unify communication actions from within your existing application base. For example, you can implement a click-to-dial from your CRM or your intranet by calling the Escaux UCS API call to set up a new call. Also, you can show the status of your employees in your company directory by looking it up with an API call, or even implement a system that automatically sets the status of an employee based on your holiday database. This section describes the API and its possibilities using a number of concrete scenarios and how they were implemented in actual customer use cases.

• Escaux UCS API Reference Guide
  • Application Note: How to add an remote data source to an Escaux client application
• API use cases
  • Application Note: Follow me
  • Application Note: Set status by phone and dynamic call forward
  • Customer Case: Lotus Notes integration
  • Microsoft Exchange calendar integration
  • Add click-to-dial functionality to your applications and websites

Related info

Topic:	Name:	Type of doc:
XCR006	1/2 day Basic Administration Training (excl travel)	Item description
XCR007	1/2 day net.Console Training (excl travel)	Item description
XCR008	1/2 day Train the Trainer (excl travel)	Item description
XCR009	1/2 day net.Supervisor Training (excl travel)	Item description
XCR010	2-day Advanced Administrator Training at Escaux 1 pers	Item description
XCR011	2-day Advanced Administrator Training at Escaux 3 pers	Item description
XCR015	1-day Application Integration Training at Escaux 1 pers	Item description
XCR018	1-day Application Integration Training at Escaux 3 pers	Item description

About Escaux UCS

Escaux has developed the Unified Communication Solution as a modular solution based on open standards. Escaux UCS offers companies an easy-to-use platform with high operational efficiency. This guarantees increased efficiency, both for the users as well as for the administrators. Because of the modularity, an Escaux UCS solution is typically cheaper than solutions based on an IP PBX, while retaining configuration-to-measure advantages over a Centrex solution. As a result, Escaux UCS offers very high value for money in a future-proof solution, while offering market beating performance. Its high configurability, even for international multi-site setups, means cost saving opportunities on any level in your company.

About Escaux

Founded in 2004, Escaux has become a worldwide reference in Unified Communications platforms for fixed line, mobile and military satellite operators. The Escaux Unified Communications Solutions are future proof and built on a modular technology with respect for open standards. The extremely powerful and patented Escaux technology enables operators, from within one Service Creation Environment, to address any possible market segment (SOHO, Small & Mid-Size Enterprises, Corporate) with any possible deployment architecture (on-site, hybrid cloud, pure cloud). Headquarters are based in Waver (Brussels), in the centre of Europe.